Manager -Quality Assurance (Morocco)

Manager -Quality Assurance (Morocco) - Casablanca Production / Qualité / Sécurité / Maintenance - Secteur Aéronautique / Spatial - Autres Industries Confirmé (5 à 10 ans) 1 poste(s) sur Casablanca et région - Maroc Bac +5 et plus Maximum - Licence Respect des règles Besoin d'objectivité Rationalisme Ténacité Organisation Télétravail : Non Postulez avant le 07/10/2026 J'aime Suivre Entreprise : Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 150 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco and Egypt. Over the past years, Air Arabia, through continuous market research and customer feedback, has provided a range of value added services to millions of passengers who chose to fly with the airline's fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. Company Presentation: Air Arabia Maroc is part of the Air Arabia Group. Based in Casablanca, Air Arabia Maroc is Morocco's leading Low Cost Carrier (LCC). Focusing on an offer that combines comfort, reliability and excellent value for money, the airline was established in April 2009. Company address: 04 Rue Carthage, Quartier les Iris, Casablanca Company name: Air Arabia Maroc Industry: Airline company Company Video Links: https://www.youtube.com/watch?v=nXcaeHzMwgs Culture de l'entreprise : Air Arabia se distingue par une culture profondément humaine et collaborative, où la solidarité, la confiance et le travail d’équipe occupent une place centrale. Les managers jouent un rôle de proximité, accompagnant et soutenant les collaborateurs pour créer un environnement stable et motivant. Cette dynamique s’appuie sur une organisation rigoureuse et structurée, essentielle dans le secteur aérien, avec des processus clairs garantissant qualité et sécurité. La performance et le sens du challenge complètent ce socle, tandis que l’innovation reste présente pour faire évoluer les pratiques et répondre aux attentes d’un marché exigeant. Poste : Job Purpose Nominated by the airline and accepted by the respective civil aviation authority as “Post Holder”, the job holder shall monitor and verify all activities in the areas of Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance ensuring all are being carried under the supervision of the relevant “Nominated Post Holder” in compliance with the airline, respective civil aviation authority, and other Regulatory Bodies’ standard requirements and regulations.  Key Result Responsibilities 1- Leads the “Quality Assurance” team and operational activities ensuring all are as per standards, rules and regulations required by the respective civil aviation authority, manufacturer’s manuals, and the airline’s adopted policies and procedures with focus on safety, efficiency, cost-effectiveness, and human factors considerations. 2- Verifies and ensures that Company’s established operations, policies, procedures and internal rules and regulations are met under the supervision of the relevant “Nominated Post Holder” and are in compliance and accordance with: a. Conditions and Restrictions of the AOC. b. Applicable Regulatory Requirements c. All relevant Authority Regulations and additional standards set by the Airline. 3- Acts as the ultimate accountable manager to ensure that “Quality Assurance Program” is adequately and timely established and implemented in compliance and accordance with applicable regulations and approved manuals. 4- Plans, implements and monitors the annual audit plan and inspections; identifies non-conformities, problems or deficiencies and proposes corrective measures and alternative solutions. Monitors and assures that corrective actions are timely taken and placed effective by the responsible line manager. 5- Advises the “Accountable Manager” on Quality related matters and supports with needed information and independent assessment of audits and inspections results as well on correction loops as a regular standard basis for the formal management’s evaluation of the Quality System effectiveness. 6- Establishes effective working relationships/liaises with the respective civil aviation authority, regulatory bodies, Airbus, OEMs, Suppliers, Vendors and Airline Customers, etc., to pursue and facilitate function related needs. 7- Sets, implements, and enforces the overall “Quality Assurance” system: policies, procedures, manuals based on regulations, inputs, and recommendations from the Department /Function Heads and Line Managers. 8- Establishes, promotes and maintains a corporate culture where “Quality” and “Safety” have top priority in all activities run by all employees (quality and safety awareness) and ensures all aspects of airline operations comply with the Airline’s aviation safety Program. 9- Partners with departments to ensure all concerns of the “Manager Safety” and “Manager Security” are addressed to concerned, investigated, and resolved in compliance with the Airline’s Safety Program. 10- Collaborates with Stakeholders such as Legal, Finance, HR and other cross-functional departments and teams to carry out function-related work ensuring timely delivery, efficiency, and cost-effectiveness in utilization of resources, systems and tools. 11- Manages the skills and performance of the “Quality Team” with focus on knowledge sharing, process improvement as well as career enhancement. Motivates, coaches, mentors and monitors the overall performance of the team members to achieve high standards in delivering results. 12- Partners with HR to set objectives and identify KPIs for the respective team members; ensures his/her subordinates are fully aware and knowledgeable of their targets. Provides on-going support and supervision to the team members to assist them achieve their goals and bridge any gaps identified. 13- Provides necessary guidance and support to the Hubs on various matters (policies, procedures, regulations, contracts, communication with vendors, etc.) to assist them in their audit checks. 14- Represents the airline officially at the “Authorities”, “Regulatory Bodies” and externally in all “Quality” related matters, meetings and events. Profil recherché : Qualifications (Academic, training, languages) Post Holder Maintenance/Post Holder Operations Aircraft Maintenance Engineer Licence (CAR66- AMEL),and/or a Bachelor degree in Aircraft Engineering/Aeronautical/Auditing or equivalent; Alternately, a diploma or certificate in the related field and/or ATPL (Airline Transport Pilot License – more than 3000 FH) from a recognized institution combined with needed experience and exposure. Must have completed formal aeronautical maintenance training if it was not his/her major. Must be eligible for approval by the respective civil aviation authority as Manager Quality Assurance “Post Holder”. Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO – Lead Assessor are highly desirable and some may be treated as conditional for this role. Proficient in Microsoft Office (Advanced Excel and PowerPoint) Excellent command over both written and verbal communication skills: reporting, presentations, etc. Fluent in English Language & national language of country of employment is a plus. Work Experience  - 8+ years of working experience in different discip